Product Owner · Glasgow, Scotland
I turn repetitive
operations into
reliable systems.
Automation-focused Product Owner designing and delivering enterprise solutions across Power Platform, SAP, data, APIs and AI—from the first process sketch to governed adoption at scale.
DELIVERY_SYSTEM● LIVE
01
DiscoverObserve · map · quantify
✓02
BuildAutomate · integrate · test
✓03
ScaleTrain · govern · improve
✓POWER AUTOMATESAPRPAAI
01 / Measurable impact
Built for outcomes,
not demonstrations.
02 / Selected systems
Automation in production.
Explore a few of the systems behind the numbers. Select a case study to see the operational challenge, solution and result.
03 / End-to-end delivery
More than building flows.
I take automation from an operational problem to a supported production capability, combining technical delivery with governance and adoption.
Discover & quantify
Map the manual process, identify failure points, size volumes and establish the value case before development begins.
Process mapping · Opportunity assessment · BenefitsArchitect & build
Design connected solutions across desktop, cloud, enterprise systems, data sources and APIs with resilience built in.
Solution design · Scripting · Integration · TestingDeploy & govern
Move solutions into controlled environments, manage unattended execution and create visibility of performance and risk.
Environments · Solutions · Monitoring · ControlsEnable & improve
Train users, run support clinics, resolve issues and use feedback and analytics to continuously improve the portfolio.
Training · Documentation · Support · Optimisation04 / Systems & capability
One connected toolkit.
The value sits in how the systems connect: triggering work, updating enterprise data, creating documents, surfacing insight and supporting people.
Power Platform
Desktop and cloud flows, attended and unattended RPA, orchestration, approvals and enterprise workflow automation.
SAP integration
Automated high-volume transactions, data validation, document handling and operational updates across SAP interfaces.
Reporting solutions
Automated data preparation and reporting that turns operational activity into clear dashboards, exceptions and decisions.
APIs and agents
REST integrations and intelligent agents that retrieve live information, support decisions and orchestrate existing workflows.
Unattended operations
Always-on execution using hosted virtual machines, service accounts, schedules and monitored production workloads.
Scalable deployment
Structured environments, reusable components and controlled releases designed to make automation easier to govern and improve.
05 / Experience
Operations knowledge,
applied through technology.
2025—NOW
Automation Product Owner Enterprise logistics
Own the automation roadmap and backlog; architect connected solutions, lead iterative delivery, manage unattended workloads and scale adoption through governance, training and support.
2023—2025
International Operations Global logistics
Managed complex freight and export processes end to end, building the domain knowledge that now shapes practical, high-value automation.
2022—2023
Regulated Logistics Life sciences
Coordinated international, temperature-controlled and regulated shipments while maintaining compliance and inventory accuracy across enterprise systems.
2015—2021
Despatch & Materials Manufacturing logistics
Led dispatch coordination, customs documentation and inventory administration in a fast-moving production environment.
THE THROUGH-LINE
“The best automation starts with understanding the work—and ends with people trusting the system.”
10+ years SAP experienceComputing & IT · Open UniversityLean Six Sigma